Acacia Connection - Australian EAP provider
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Organisational Wellbeing Specialists

Trusted Partner in Workplace Mental Health and Wellbeing Programs.

Give your people confidential, accessible mental health and wellbeing support, backed by a partnership that helps your organisation understand emerging needs and take practical action.

Tailored Australian EAP solutions

EAP support that works for your people and your organisation

EAP counselling is an important part of supporting your people, but effective workplace wellbeing extends beyond individual appointments.
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Acacia Connection combines confidential support for your people with data-led insights, an industry-aligned partnership approach and a broader range of organisational wellbeing services.
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We work alongside HR and Work Health and Safety leaders to understand the needs of their people and organisation, identify emerging themes and take practical action.

Easy access, 24/7
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Reaching out for support is personal. The experience should give people choice, flexibility and a straightforward way to connect. That’s why we offer 24/7 booking pathways digitally and via phone, helping your people access confidential face-to-face, phone or virtual support when they need it.

Organisational Support beyond Counselling

When needs extend beyond EAP counselling, our Wellbeing Solutions team can support your organisation to understand and manage psychosocial risk, strengthen capability and embed practical approaches to mental health and wellbeing into everyday work.

Our Point of Difference

Live Dashboard Reporting

Turn EAP data into meaningful insight.

A strong EAP partnership should do more than provide a service for your people. It should help you understand what’s happening across your organisation and make informed decisions about workplace wellbeing.
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Acacia Connection’s live dashboard gives your organisation access to current EAP data on demand, helping you understand presenting concerns and identify emerging psychosocial risks before they escalate.
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Combined with the support of your Workplace Wellbeing Consultant, these insights can inform practical conversations about where your organisation may need to focus.

Appointment Hub

Digital access. Human connection.

Our online Appointment Hub gives people greater choice and control over their support - across counselling, dietary, financial and legal services. They can browse clinician profiles, filter by factors including specialisation, age, gender and identity, and book and manage appointments online.
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Technology makes access easier. The connection remains personal.

Industry-Aligned Account Management

Insight-driven partnership approach.

Our Workplace Wellbeing Consultants work alongside your organisation to understand your environment, priorities and evolving needs.

They look after organisations across specific sectors, building an understanding of the challenges and opportunities affecting their people.

EXCELLENCE

98% Customer
Retention Rate.

SUPPORTING
1 Million Individuals
for over 14 years.

Our Services

Mental Health & Wellbeing Services

Mental Health
& Wellbeing

- EAP Counselling
- Holistic Services
- Manager Support
- Manager Check-in
- Critical Incident Response
- EAP@Work
- Peer Support Program
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Employee Performance Services

Employee Performance

- Return to Work Assessments
- Professional Supervision
- Psychological Wellbeing Checks
- Psychological Assessments

Recruitment & Transition Services

Recruitment
& Transition

- Outplacement Services
- Exit Interviews
- Change Management

Training & Development Services

Training
& Development

- Workshops
- Coaching
- DISC Profiling
- Conflict Coaching

People Risk & Safety Services

People Risk
& Safety

- Psychosocial Hazard Assessment
- Consulting
- Workplace Surveys
- Mediation
- Investigations
- Professional Supervision
- Psychological Wellbeing Checks

Support where your People are

With a network of more than 1,200 professionals across Australia and New Zealand, we provide face-to-face, phone and digital support across metropolitan, regional and remote locations.

A map of Australia and New Zealand highlighting the locations where our 1200+ professionals are.

The Right Fit for Your People

Tailored EAP for teams of 1 to 100

Straightforward access to EAP support with transparent pricing and simple setup through our Connect Program.

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Mid to Large Organisation

A comprehensive EAP approach with dedicated partnership and flexible support tailored to your organisation.

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Large Enterprise & Government

Tailored wellbeing support, real time data insights and dedicated partnership for complex workforce needs.

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Are you an HR or Safety Professional? Let's Connect!

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